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Shipping & Returns

Textile Coach ("we" and "us") is the operator of (
("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General
Subject to stock availability. We try to maintain accurate stock counts on our
website but from time-to-time, there may be a stock discrepancy and we will not
be able to fulfill all your items at the time of purchase. In this instance, we will
fulfill the available products to you, and contact you about whether you would
prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.

2. Shipping Costs
No shipping costs.

3. Returns
No Returns or warranties once delivered to your email.

4.Dispatch Time
Orders are usually delivered within 2 business days of payment of the order.

4.1 Change Of Email Address

For a change of email address requests, we are able to change the address at
any time before the order has been dispatched.

4.2 Items Out Of Stock

If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.

4.3 Delivery Time Exceeded

If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

5. Notifications

Upon dispatch, customers will receive an email from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Duties & Taxes

All products are included with tax.

7. Cancellations

No cancellations are allowed after delivery of products

8. Customer service

For all customer service inquiries, please submit an inquiry at
We have a dedicated 24/7 chat service, who will help the issue on the website itself.

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